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Welcome to KOHLER Waters SPA.
Water is essential to life. As water ebbs and flows, so do our lives. At KOHLER Waters SPA we help you de-stress, reconnect and take care of you. Immerse yourself in innovative water treatments, therapeutic massages and results-oriented facial and body treatments. Living a life of balance is a gift.



SPA INFORMATION

FACILITY HOURS
Open Daily 8:30am–8:30pm, (Services 9am–8pm)
25-minute services are not available on Saturdays.

AGE REQUIREMENTS
16 years old

SPA APPOINTMENT GUIDELINES
Demand for spa services is high, especially on weekends and holidays. We highly recommend appointments be made several weeks in advance. Discounts are not valid on 25-minute services.

CANCELLATIONS
As a courtesy to all spa guests, cancellations must be made 24 hours in advance of your appointment time. Failure to do so will result in the full service rate charged to your account. If you are running late, a phone call is always appreciated. We will reschedule your appointment, if possible. If we are not able to reschedule your appointment time, your services will begin as previously scheduled. Your arrival time will determine the length of your treatment time, which will end as scheduled, so the next guest may begin promptly.

WHAT TO BRING
You will need to bring your swimsuit for the Hydromassage Experience Pool. Robes and towels are provided to all guests. We suggest leaving valuable jewelry at home.

SPA USAGE FEE
Use of spa amenities requires a usage fee of $40 per person. This fee is waived with the purchase of one 50- or 80-minute spa service. 

GRATUITY
For your convenience, a 20 percent gratuity will be added automatically to service fees at check-in and can be adjusted at any time. No additional gratuities are expected or necessary.

GROUPS
We welcome groups. For a group of five or more desiring spa services and activities, please contact the KOHLER Waters SPA Group Coordinator at 920-453-2845. Some date restrictions apply.

TECHNOLOGY ETIQUETTE
To maintain relaxation and quiet within the spa and in consideration of all guests, talking on cell phones or use of camera feature is prohibited.

SPA ETIQUETTE
To maintain relaxation and a quiet, serene environment, please use low voices out of respect to the guest experience.

CHECK-IN
We recommend that you arrive a minimum of 30 minutes prior to your first treatment. Arriving late may result in a shortened service. To ensure your safety and comfort, we encourage you to disclose any pertinent health conditions that may affect your spa experience. Give yourself time before your treatments to enjoy the Hydromassage Experience Pool. Outside food and beverages, including alcohol cannot be brought into the spa.

GIFT CARDS
Gift cards are available for purchase at KOHLER Waters SPA at LODGE KOHLER, at KohlerWatersSpa.com or by calling 866-928-3777. Gift cards are redeemable at spa locations in Kohler, Wis.; Green Bay, Wis.; and Burr Ridge, Ill.

SPA ONLINE STORE
For a complete selection of KOHLER Waters SPA signature Hollyhock and Evergreen bath and body products, facial care and spa gifts, please visit KOHLERatHome.com

RETURN POLICY
Spa products may be exchanged, or credit will be given in the form of a gift card within 30 days of purchase.

E-NEWSLETTER
We invite you to receive email communications featuring special offers and upcoming events at KOHLER Waters SPA. Subscribe to our e-newsletter at KohlerWatersSpa.com